We are recruiting for the position of Booking Agent to enhance the operational efficiency of our office and ensure guests receive excellent service from the booking phase to the completion of their experience at our Hotel.

Main Tasks and Responsibilities:

• Answering inbound calls, messages, and emails for bookings and information requests
• Understanding and managing customer needs
• Assigning rooms
• Liaising with agencies and tour operators
• Managing group bookings
• Drafting contracts
• Managing and monitoring rates

Competencies:

• Ability to generate quotes and ensure the best solution for the client
• Proficiency in management systems such as Simple Booking and Scrigno
• Good knowledge of major OTAs (e.g., Booking.com, Expedia)
• Proficiency in the Microsoft Office suite

Requirements:

• High school diploma or degree in hospitality or tourism management
• Previous experience in the role, preferably in 4- or 5-star hotels
• Flexibility in work shifts
• Teamwork skills
• Problem-solving abilities
• Proficiency in English (knowledge of additional languages will be an advantage)

We Offer:

• Seasonal contract
• Training, professional, and personal growth in a dynamic environment

Candidates are encouraged to review our privacy policy and to provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Front Desk Receptionist, the ideal candidate has excellent interpersonal and communication skills. This role responds to a wide variety of guest requests by accurately assessing the guest needs and requests while adding personal recommendations and touches to achieve maximum customer satisfaction.

Main Tasks and Responsibilities:

• Welcome and register hotel guests
• Give guests all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel
• Arrange luggage to be delivered to guest room
• Issue keys, explaining method of payment, upselling, maintaining balanced bank
• Utilize the guest history programme to ensure maximum accuracy and recognition
• Update guest special preferences such as special occasion comments, high floor requests, housekeeping preferences, dietary restrictions etc.
• Handle guest inquiries and requests in person, by telephone, via email or our social media chats
• Utilize the computer system in retrieving and updating room reservations
• Manage the inventory and allocating rooms to incoming and future reservations
• Communicate housekeeping what rooms are needed to be prioritized, or any room allocation changes
• Other duties as assigned

Competencies:

• Excellent customer service and interpersonal skills
• Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
• Command of digital technologies and computer systems, ability to learn multiple computer software and accurately input information into the systems
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up

Requirements:

• Previous luxury hotel front desk and or reservations hospitality experience is strongly preferred
• Candidates with a degree in hospitality, or similar, are preferred

We Offer:

• The successful candidate will receive prior training with experts of the sector
• Career opportunities
• Availability of company housing

Candidates are encouraged to review our privacy policy and to provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Night Auditor, and the ideal candidate has excellent interpersonal and communication skills.

Requirements:

• High School Diploma or equivalent (Preferred)
• Strong customer service and interpersonal skills
• Knowledge and organization of the guest journey from booking to departure
• Previous experience with cash handling procedures
• Ability to manage check-in and check-out processes, including related cash transactions
• Motivation and enthusiasm for work
• Teamwork orientation
• Proficiency in English and at least one additional language (French, German, or Spanish)
• Residence in Cefalù or nearby areas
• Problem-solving skills and a proactive approach
• Availability to work shifts

We Offer:

• Development and training activities with industry experts
• Career opportunities
• A welcoming and stimulating work environment
• Availability of company housing

Employment Type: Full-time, Fixed-term contract

Availability:

• Night shifts

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection is open.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Maître, the ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.

Main Tasks and Responsibilities:

• Deliver personalized experiences to the guests of our restaurant according to our service standards
• Manage and supervise restaurant staff in everyday operations according to our standards and procedures
• Ensure that top quality standards of service is met
• Anticipate and identify the true need of each client and handle guest complaints
• Manage reservations also through online tools and encourage guests to share their best experience on social media
• Other duties as assigned

Competencies:

• Excellent customer service skills
• Excellent organizational and planning skills
• Ability to be a team-leader and supervisor, strong interpersonal skills
• Attention to detail
• Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)
• Command of digital technologies

Requirements:

• Proven professional experience in a luxury hotel within the same role
• Knowledge of Italian cuisine and Italian and international wines

We Offer:

• The successful candidate will receive prior training with experts of the sector
• Seasonal contract
• Career opportunities
• Availability of company housing

Candidates are encouraged to review our privacy policy and to provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Chef de Rang. The ideal candidate is willing to provide an authentic luxury experience to the guests of our restaurant.

Main Tasks and Responsibilities:

• Deliver personalized experiences to the guests of our restaurant according to our service standards
• Ensure that top quality standards of service are met
• Anticipate and identify the true need of each client and handle guest complaints
• Encourage guests to share their best experience on social media
• Other duties as assigned

Competencies:

• Excellent customer service skills
• Excellent organizational and planning skills
• Strong interpersonal skills
• Attention to detail
• Excellent writing and communication skills in English and Italian (knowledge of other languages is a plus)

Requirements:

• Proven professional experience in working in Food & Beverage in a luxury hotel is strongly preferred
• Knowledge of Italian cuisine and Italian and international wines

We Offer:

• The successful candidate will receive prior training with experts of the sector
• Seasonal contract according to the C.C.N.L. Tourism Sector
• Career opportunities
• Availability of company housing

Candidates are encouraged to review our privacy policy and to provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Chef de Partie for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.

Main Tasks and Responsibilities:

• Prepare dishes according to customer orders, following production requirements.
• Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette.
• Ensure compliance with hygiene, health, and safety regulations.
• Collaborate daily with other team members to guarantee flawless execution of the final product.
• Proper use and cleaning of all kitchen tools and equipment.
• Share ideas, opinions, and suggestions to improve the work environment.

Skills:

• Culinary skills.
• Proficiency in using kitchen equipment.
• Attention to detail and a strong work ethic.
• Ability to work harmoniously with colleagues and supervisors.

Requirements:

• Previous experience in the same role, preferably in luxury restaurants.
• Knowledge of Italian, basics of Italian cuisine, and local products.

We Offer:

• Development and training activities with industry experts.
• Seasonal contract.
• Career opportunities.
• Accommodation availability.

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Commis Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate possesses talent and passion for delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.

Main Tasks and Responsibilities:

• Prepare dishes according to customer orders, following production requirements
• Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
• Ensure compliance with hygiene, health, and safety regulations
• Collaborate daily with other team members to guarantee flawless execution of the final product
• Proper use and cleaning of all kitchen tools and equipment
• Share ideas, opinions, and suggestions to improve the work environment

Skills:

• Culinary skills
• Proficiency in using kitchen equipment
• Attention to detail and a strong work ethic
• Ability to work harmoniously with colleagues and supervisors

Requirements:

• Previous experience in the same role, preferably in luxury restaurants
• Knowledge of Italian
• Understanding of the basics of Italian cuisine and local products
• Commitment to personal development

We Offer:

• Development and training activities with industry experts
• Career opportunities

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Intern Assistant Chef for the restaurants of Hotel Le Calette. The ideal candidate possesses talent and passion for assisting the commis chef and delivering the highest culinary standards, ensuring that the gastronomic offering is at the heart of our guests’ experience.

Main Tasks and Responsibilities:

• Prepare dishes according to customer orders, following production requirements
• Adhere to the service standards, quality, procedures, and policies of Hotel Le Calette
• Ensure compliance with hygiene, health, and safety regulations
• Collaborate daily with other team members to guarantee flawless execution of the final product
• Proper use and cleaning of all kitchen tools and equipment
• Share ideas, opinions, and suggestions to improve the work environment

Skills:

• Culinary skills
• Proficiency in using kitchen equipment
• Attention to detail and a strong work ethic
• Ability to work harmoniously with colleagues and supervisors

Requirements:

• Previous experience in the same role
• Knowledge of Italian
• Understanding of the basics of Italian cuisine and local products
• Commitment to personal development

We Offer:

• Development and training activities with industry experts
• Career opportunities
• Availability of company housing

Employment Type: Full-time Work Schedule:

• Shifts

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Pastry Chef for our gourmet restaurant Cala Luna, recommended by the Michelin Guide. The ideal candidate has talent and passion for delivering the highest standards in classic Sicilian pastry preparations.

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it

We are recruiting for the position of Lifeguard. The ideal candidate must possess a valid lifeguard certification.

Main Tasks and Responsibilities:

• Welcoming clients in a courteous and hospitable manner
• Assisting swimmers and ensuring their safety

Skills:

• Excellent command of Italian and English (knowledge of additional languages is a plus)
• Strong interpersonal skills
• Technical competencies

Requirements:

• Valid lifeguard certification
• Previous experience in a similar role is preferred

Candidates are encouraged to review our privacy policy and provide only personal data relevant to the position for which the selection process is being conducted.

To apply, please send your CV to risorseumane@lecalette.it